GRIEVANCE REDRESSAL COMMITTEE

Grievance Redressal Committee addresses all student and parent grievances. The Committee has to maintain a conducive and unprejudiced educational environment where complaints of students and parents are redressed. This Cell is intended to find solutions to problems of students like ragging, any kind of physical or mental harassment, complaints regarding classroom teaching, management, completion of syllabus, teaching methods etc and to resolve problems of the faculty working in the organization. The committee helps to ensure institutional integrity and to guard academic freedom and welfare of students and faculty.

The college has a Grievance Redressal Committee for students which was formed in academic year 2021-2022 as per the directives of KUHS.The Grievance Redressal Committee aims to look into the grievances and concerns lodged by any student and redress it timely as and when they arise.

OBJECTIVES

  • To uphold the dignity of the college by ensuring a stress free atmosphere in the college.
  • Encourage the students to express their grievances problems freely without any fear of being victimized.
  • Advising students of the college to respect the right and dignity of one another.
  • Advising all the students to refrain from inciting students against other students, teachers and college administration
  • Advising all staff to behave in a manner which is not vindictive to the student

Grievances committee policy:

  • Any concern/grievance regarding college/class/hostel/food and students can be submitted before the committee with evidence.
  • This committee should address the complaint/concern and necessary rectifications and recommendations should be made so that the student is provided with a healthy and conductive academic environment.
  • The principal of the college must ensure that necessary action has been taken and the rectifications/actions must be conveyed to the complainant.
  • Complaints with evidence can be submitted in person/via e-mail, by post or can be dropped in the complaint box placed in college/hospital.
  • The committee should hold regular meetings at monthly intervals to discuss the complaints and to address the complaints in the complaint box.
  • Complaints which cannot be resolved by the GRCS should be taken up by the Institutional council.
  • Anonymous complaints must be addressed with utmost concern

FREQUENCY :Monthly

Appellate Authority

Rev. Sr. Rufeena E A Principal

Rev. Fr. Vimal Francis Associate Director, Lourdes Institutions

Chairperson of the GRCS Committee

Mrs. Josy A Mathew Vice Principal

Secretary of the GRCS Committee & Teacher Representative

Mrs. Neena Davis HOD of Mental Health Nursing

Ms. Sisamma Sebastian Child Health Nursing Department

SSGP Nodal officer

Ms. Silji Sebastian

Ms. Juby Joseph

College Union Chairman

Ms. Treesa Mary Liyo

College Union General Secretary

Ms. Ashly Shaju

University Union councillor

U.G :Ms. Jessa Devassy

University Union councillor P.G

Ms. Anju Maria Saju

Hostel wardens

Prof. Ms. Leena Abraham

Sr. Dhanya Rose

Mrs. Suma Vishnu

Deputy Wardens

Sr. Lavina Joseph

Ms. Jainamma

Ms. Jayarani,

PTA Representative

Ms. Sheeja Michael

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